At Sudarsanan Spices and Food Products, customer satisfaction is our priority.
Refund Eligibility
You are eligible for a refund if:
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You received a damaged, defective, or wrong product
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The product is expired or unfit for consumption at delivery
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The product is returned in unused, unopened, and original packaging within 7 days of delivery
Refund Process
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Raise a request via email/phone within 7 days of delivery
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Our support team will verify the issue and arrange a return pickup (if applicable)
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Once inspected, refunds will be processed within 7–10 business days to your original payment method
Non-Refundable Items
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Products opened or partially used
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Customized gift packs or bulk orders (unless damaged)
Cancellation Policy
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Orders can be canceled within 12 hours of placing the order, provided they haven’t been dispatched.
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Once shipped, cancellations are not allowed.
Refund Process for Cancellations
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If eligible, refunds will be processed within 7–10 business days to the original payment method.
